Privacy Policy

At Pacific Blue Mechanical, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, request services, or interact with us in any way. By using our services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect various types of information to provide and improve our services, including:

• Personal Information: When you contact us, request a service, or fill out a form, we may collect personal details such as your name, email address, phone number, and address.
• Technical Data: We automatically collect information about your device, browser, IP address, and other technical data to help improve our website’s functionality and user experience.
• Usage Data: We collect information about how you interact with our website, such as pages viewed, time spent on pages, and other analytical data.

2. How We Use Your Information

We use the information we collect for various purposes:

• To Provide and Improve Services: Your information helps us deliver and improve our plumbing and HVAC services, address your needs, and enhance customer experience.
• Communication: We may use your contact information to communicate with you about services, updates, and special offers that may interest you.
• Analytics and Improvements: Technical and usage data help us understand website performance, resolve issues, and improve our online presence.

3. Sharing of Information

Pacific Blue Mechanical does not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service Providers: We may work with third-party companies who provide services on our behalf, such as payment processing or website hosting. These companies have access to your information only to perform these tasks and are obligated to protect it.
• Legal Compliance: We may disclose your information if required by law or to protect the rights, property, or safety of our company, employees, or customers.

4. Data Security

We take reasonable measures to protect the personal information you share with us from unauthorized access, disclosure, or alteration. However, no data transmission over the internet is entirely secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

You have the right to:

• Access: Request access to the personal information we hold about you.
• Correction: Request that we correct any inaccurate or incomplete information.
• Deletion: Request the deletion of your personal data, subject to legal requirements.
• Opt-Out: Unsubscribe from marketing communications at any time by following the unsubscribe link in our emails.

To exercise any of these rights, please contact us at +1 (604) 652-9468.

6. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small files stored on your device that help us understand user behavior and improve our website’s performance. You can choose to disable cookies through your browser settings; however, this may affect some functionalities on our website.

7. Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites and encourage you to read their privacy policies.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page, with an updated effective date. We encourage you to review this policy periodically for any changes.

9. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us at:

Pacific Blue Mechanical
475 W Georgia St #830, Vancouver, BC V6B 4M9
Email: info@pacificbluemechanical.ca
Phone: +1 (604) 652-9468