Welcome to Pacific Blue Mechanical. These Terms and Conditions (“Terms”) govern your use of our website and services, including all plumbing, heating, and mechanical work we provide in Vancouver, BC.
By using our services, requesting a quote, or browsing our website, you agree to comply with and be bound by the following terms. If you disagree with any part of these terms, please do not use our services.
1. Service Scope
Pacific Blue Mechanical provides residential and commercial plumbing, HVAC, and mechanical services. The specific services, costs, and timelines will be clearly outlined in an estimate or work order approved by the client.
2. Booking & Appointments
- Appointments are subject to availability.
- Same-day or emergency service requests may be subject to additional charges.
- Cancellations must be made at least 24 hours in advance to avoid cancellation fees.
3. Payment Terms
- Payment is due upon completion of services unless otherwise agreed upon in writing.
- Accepted payment methods include credit card, debit, e-transfer, and cheque.
- Late payments may incur interest or administrative fees.
4. Estimates & Quotes
- All quotes are valid for 30 days unless otherwise specified.
- Final pricing may vary if unforeseen issues are discovered during service delivery.
- Any change in scope must be authorized by the client before additional charges are incurred.
5. Warranty
- We offer a standard workmanship warranty of six mounth on most services.
- Manufacturer warranties apply to parts and equipment.
- The warranty does not cover damage caused by misuse, lack of maintenance, or third-party interference.
6. Client Responsibilities
- Ensure safe and clear access to the service area.
- Provide accurate information regarding the problem or system.
- Secure pets and valuables during the visit.
7. Liability Limitations
- Pacific Blue Mechanical shall not be liable for indirect, incidental, or consequential damages.
- We are not responsible for pre-existing issues or damages unless otherwise documented.
- Liability for any direct damage is limited to the total amount paid for the service.
8. Intellectual Property
All content on our website, including text, images, and logos, is the property of Pacific Blue Mechanical and may not be reproduced without permission.
9. Privacy Policy
Your data is protected under our Privacy Policy and will not be shared without consent, except as required by law.
10. Amendments
We reserve the right to update these Terms at any time. Continued use of our services implies acceptance of the updated Terms.
Contact Information
If you have any questions or concerns regarding these Terms and Conditions, or if you require further clarification, please contact us using the details below:
Pacific Blue Mechanical & Plumbing
Address: 475 W Georgia St #830, Vancouver, BC V6B 4M9, Canada
Phone (24/7 Emergency): (604) 652‑9468
Booking & Inquiries: (778) 955‑9999
Email: info@pacificbluemechanical.ca
Website: www.pacificbluemechanical.ca
